As we approach Christmas, we hope that you have had a successful year and are looking forward to further success in 2017.
In preparation for Christmas,
please be aware that ARDEX will be closing for business at midday on the 23rd December 2016 and will re-open in Auckland and Christchurch at
Consequently, we will be able to process orders during the morning of the 23rd December but if these orders are required that day, these will need to be placed by 10:30 in the morning and collected before 11:45 that same day. For all orders that require delivery by ARDEX before close of business on Christmas Eve, please allow the normal delivery lead times as previously notified. 07:30 on Wednesday, 4th January 2017. (Please note the Wellington Distribution Centre will remain closed until 07:30 on Monday, 9th January 2017.)
We will endeavour to process all orders received before 10:30 on the morning of the 23rd but please note that our Distribution partner will be operating a reduced service during this period and will not be working the Public Holidays.
The on-line ordering service for our ARDEX Waterproofing Customers will continue to function during this period, but any orders placed will not be processed until the morning of the 4th January 2017. However, we will be arranging for Customer Services and the Distribution function to commence work early on the 4th so that these orders can be processed ready for collection from 07:30 onwards (this will not include the Wellington warehouse although any orders received will be processed and shipped from an alternative Distribution Centre during the 4th January 2017).
During the period 04 – 09 January 2017, any orders normally serviced from the Wellington warehouse will be picked and shipped from the Christchurch Distribution Centre so it will be necessary to allow 24 hours for delivery assuming the order has been placed before noon.
Finally, may I take this opportunity to thank you for your business in 2016 and wish you, your colleagues and your family good health and prosperity for 2017.
ARDEX New Zealand Ltd
Summary of Closure Arrangements
Christchurch Head Office & Auckland Branch
CLOSED - Midday 23 December 2015 until 7:30am 04 January 2016
CLOSED - Midday 23 December 2015 until 7:30am 09 January 2016 (during the period 04 Jan to 06 Jan inclusive, orders will be processed and distributed from Christchurch, please allow 24 hours for delivery)